Sinch Operator Notification - Sprint MMS

Incident Report for Sinch

Resolved

Dear Client,


We are writing to inform you that the operator has resolved this incident and we are observing normalized MMS traffic towards Sprint.


Incident start time: 2020-07-31 12:51 UTC

Incident stop time: 2020-07-31 14:30 UTC

Please contact support@sinch.com should you require further information or assistance.
Posted Jul 31, 2020 - 14:36 UTC

Investigating

Dear Client,



We are writing to inform you that we are observing delivery issues towards Sprint affecting MMS traffic.


Incident start time: 2020-07-31 12:51 UTC

Incident restoration time: TBA

Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while we are working with the carrier to resolve this issue.


Please contact support@sinch.com should you require further information or assistance.
Posted Jul 31, 2020 - 13:12 UTC
This incident affected: Messaging APIs (MMS - US).