Service Notification - Dashboard

Incident Report for Sinch

Resolved

Dear client,

Our engineers have implemented a fix and Country Information is once again available.

Start Time: 2021-05-27 07:00 UTC
End Time: 2021-05-27 07:20 UTC

Thank you for your patience while we worked to restore the service.

Posted May 27, 2021 - 07:32 UTC

Investigating

Dear Client,

We are writing to inform you that we are experiencing a service degradation affecting Country Information on our CCP (Cloud customer portal, Dashboard.sinch.com).

Start Time: 2021-05-27 07:00 UTC

Our engineers are working to restore service as soon as possible.

We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted May 27, 2021 - 07:10 UTC

This incident affected: Dashboard.sinch.com (Customer Support).