Delivery Issue Colombia - Claro

Incident Report for Sinch

Resolved

This incident has now been resolved.

Incident Start Time: 2025-06-05 04:01 UTC
Incident End Time: 2025-06-05 04:53 UTC
Posted Jun 05, 2025 - 06:08 UTC

Investigating

We are currently observing delivery issues in Colombia - Claro.

Incident Start Time: 2025-06-05 04:01 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jun 05, 2025 - 04:38 UTC
This incident affected: External Connectivity (SMS - LATAM).