Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-05-27 03:45 UTC
Incident End Time: 2026-05-27 11:03 UTC
Posted May 27, 2026 - 11:50 UTC

Update

We are continuing to investigate this issue.
Posted May 27, 2026 - 09:25 UTC

Update

We are continuing to investigate this issue.
Posted May 27, 2026 - 06:56 UTC

Investigating

We are currently observing delivery issues in Delivery Issue Brazil - Claro

Incident Start Time: 2026-05-27 03:45 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted May 27, 2026 - 05:21 UTC
This incident affected: External Connectivity (SMS - LATAM).