Delivery issues - Vodafone Egypt

Incident Report for Sinch

Resolved

Dear Client,

The operator has resolved this incident.

Incident Start Time: 2020-10-12 07:52 UTC
Incident end time: 2020-10-12 09:39 UTC

Please, contact support@sinch.com should you require further information or assistance.

Posted Oct 12, 2020 - 19:06 UTC

Investigating

We are writing to inform you that we are currently observing delivery issues towards Vodafone Egypt.
We are working with our provider to investigate the issue.

Incident Start Time: 2020-10-12 07:52 UTC
Impact: Clients may observe delayed or failed MTs and V-SMS towards Vodafone Egypt.

We appreciate your patience while this is being worked on. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Oct 12, 2020 - 09:01 UTC

This incident affected: External Connectivity (SMS - EMEA).