Delivery Issue Turkey - Avea, Turkcell, KKTC Telsim, KKTCell and Vodafone Turkey

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-02-16 07:35 UTC
Incident End Time: 2024-02-16 12:26 UTC

Posted Feb 16, 2024 - 12:30 UTC

Update

This incident has been resolved.

Incident Start Time: 2024-02-16 07:35 UTC
Incident End Time: 2024-02-16 12:26 UTC

Posted Feb 16, 2024 - 12:30 UTC

Update

We are continuing to investigate this issue.

Posted Feb 16, 2024 - 12:08 UTC

Investigating

We are currently observing delivery issues towards Turkey - Avea, Turkcell, KKTC Telsim, KKTCell and Vodafone Turkey.

Incident Start Time: 2024-02-16 07:35 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Feb 16, 2024 - 09:28 UTC

This incident affected: External Connectivity (SMS - EMEA).