DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-48109
Incident Report for Sinch
Resolved
Dear client,

The queues are cleared.
Posted May 28, 2023 - 08:28 UTC
Update
We are continuing to investigate this issue.
Posted May 27, 2023 - 19:43 UTC
Update
We are continuing to investigate this issue.
Posted May 27, 2023 - 18:17 UTC
Investigating
Ticket Number :: MNOC-48109
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 27 May 2023 16:20 GMT

If you have any questions or concerns, please email essupport.digitalinterconnect@sinch.com.
Posted May 27, 2023 - 16:44 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).