We are writing to inform you that we are observing stable performance toward the Claro network in the Dominican Republic.
Incident Start Time: 2021-11-17 17:40 UTC Incident End Time: 2021-11-17 19:20 UTC
We appreciate your patience and apologize for any inconvenience experienced during this incident. Please contact support@sinch.com should you require further information or assistance.
Posted Nov 18, 2021 - 05:54 UTC
Investigating
Dear client,
We are writing to inform you that we are currently observing delivery issues towards the Claro network in the Dominican Republic.
Incident Start Time: 2021-11-17 17:40 UTC Incident End Time: TBD
Impact: Clients may observe delayed or failed MT/MO/DR towards/from the Claro network in the Dominican Republic
If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Nov 17, 2021 - 18:48 UTC
This incident affected: External Connectivity (SMS - LATAM).