Service Degradation – Number Lookups – All Regions

Incident Report for Sinch

Resolved

Please be advised that we experienced a short service interruption with the Sinch Number Lookup API service. Requests received a 500 response to number lookup API requests. The incident is now resolved and impact times were 21:10 - 21:29. All services are now restored.

We sincerely apologize for any inconvenience this may cause and appreciate your understanding as we close out this incident.
For further information or assistance, please contact us at support@sinch.com.
Posted Aug 13, 2026 - 22:05 UTC
This incident affected: Number Lookup API v2 (API).