Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-05-06 13:30 UTC.
Incident End Time: 2024-05-06 22:35 UTC
Posted May 06, 2024 - 23:17 UTC

Update

We are continuing to investigate this issue.
Posted May 06, 2024 - 20:03 UTC

Investigating

We are currently observing delivery issues towards Brazil - Claro.

Incident Start Time: 2024-05-06 13:30 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information
Posted May 06, 2024 - 18:02 UTC
This incident affected: External Connectivity (SMS - LATAM).