Delivery Issue Mexico - Izzi

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-26 06:26 UTC
Incident End Time: 2025-11-26 11:48 UTC
Posted Nov 26, 2025 - 12:24 UTC

Update

We are continuing to investigate this issue.
Posted Nov 26, 2025 - 10:15 UTC

Investigating

We are currently observing delivery issues in Mexico - Izzi.

Incident Start Time: 2025-11-26 06:26 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 26, 2025 - 06:47 UTC
This incident affected: External Connectivity (SMS - LATAM).