Delivery issues - US - US Cellular

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-06-26 07:10 UTC
Incident End Time: 2023-06-26 13:59 UTC
Posted Jun 27, 2023 - 12:12 UTC

Update

We are continuing to investigate this issue.
Posted Jun 26, 2023 - 18:00 UTC

Update

We are continuing to investigate this issue.
Posted Jun 26, 2023 - 16:47 UTC

Update

We are continuing to investigate this issue.
Posted Jun 26, 2023 - 12:05 UTC

Update

Impact: Clients may experience, delayed or failed MT, DLR and MO to and from US Cellular network.
Posted Jun 26, 2023 - 09:53 UTC

Investigating

We are currently observing delivery issues towards US Cellular.

Incident Start Time: 2023-06-26 07:10 UTC

We will update as soon as we have more information.
Posted Jun 26, 2023 - 08:03 UTC
This incident affected: Sinch DI Services (SMS 365 Operator US) and External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free).