Maintenance - Support ticket system Upgrade

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Oct 31, 2021 - 11:00 UTC

Update

Dear client,

We are writing to inform you that this maintenance has been extended by 60 minutes.
Expected Stop Time: 2021-10-31 11:00 UTC

We apologise for any inconvenience and appreciate your patience.

Please call the support number in case of a high priority issue during the maintenance window.

Posted Oct 31, 2021 - 09:47 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 31, 2021 - 08:02 UTC

Scheduled

Dear Client,
We will be performing a ticket system upgrade.
Type: Scheduled Maintenance
Affected system: https://support.sinch.com/servicedesk/customer/portal/1

Start time: 2021-10-31 08:00 UTC
Stop time: 2021-10-31 10:00 UTC

Impact: Ticket portal may be unavailable during the maintenance.
Emails to support@sinch.com may be delayed.

Please call the support number in case of a high priority issue during the maintenance window.

Sincerely,
Sinch

Posted Oct 22, 2021 - 15:07 UTC

This scheduled maintenance affected: Dashboard.sinch.com (Customer Support).