Sinch External Notification - Argentina 2-Way

Incident Report for Sinch

Resolved

We are writing to notify you that our 2-Way provider for Argentina has successfully resolved the issue on their platform and we are observing all 2-Way services restored for Argentina

Incident Start Time: 2020-03-18 17:58 UTC
Incident End Time: 2020-03-19 19:37 UTC

Impact MT: Clients will have observed delayed or rejected MT messages towards Argentina
Impact MO: Clients will have observed delayed or rejected MO messages from Argentina

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Mar 19, 2020 - 19:41 UTC

Identified

We are writing to notify you that our 2-Way provider for Argentina is currently facing an outage and clients will observe delayed or rejected messages towards Argentina.
Our provider is working to resolve this as quickly as possible.

Incident Start Time: 2020-03-18 17:58 UTC

Impact MT: Clients will observe delayed or rejected MT messages towards Argentina
Impact MO: Clients will observe delayed or rejected MO messages from Argentina
Posted Mar 18, 2020 - 18:05 UTC
This incident affected: External Connectivity (SMS - LATAM).