Delivery Issue Philippines - Smart

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-07-30 02:02 UTC
Incident End Time: 2024-07-30 02:35 UTC

Posted Jul 30, 2024 - 08:07 UTC

Update

We are continuing to investigate this issue.

Posted Jul 30, 2024 - 04:04 UTC

Investigating

We are currently observing delivery issues towards Philippines - Smart

Incident Start Time: 2024-07-30 02:02 UTC

Impact: Delayed MT's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jul 30, 2024 - 02:42 UTC

This incident affected: External Connectivity (SMS - APAC).