Scheduled
We are writing to inform you that as part of our continuous efforts to improve the performance and reliability of our platform, we will be performing a scheduled maintenance on our Token Service (auth.sinch.com) at the times specified below.
Type: Planned Maintenance
Start Time: 2026-03-26 09:00 UTC
End Time: 2026-03-26 10:30 UTC
Impact: Customers may experience 2 periods of ~2-3 minutes of intermittent HTTP 500 responses when attempting to generate new tokens during this maintenance, already existing tokens will not be impacted.
For any questions please reach out to support@sinch.com
Posted Mar 12, 2026 - 15:33 UTC
This scheduled maintenance affects: Elastic SIP Trunking (API), Fax API (API), Conversation API (Core, WhatsApp, SMS, RCS, MMS, Messenger, Instagram, Viber Bot, Viber Messaging, Telegram, Kakaotalk, Line, WeChat, Apple Messages, Omnichannel Connector, Batch API, Sinch Push, Sinch Chat, Template Management API, Smart Conversations), Messaging APIs (REST - US, REST - EU, REST - AU, REST - CA, REST - BR), and Numbers API.