Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-02-22 04:00 UTC
Incident End Time: 2026-02-22 16:34 UTC
Posted Feb 22, 2026 - 18:31 UTC

Update

We are continuing to investigate this issue.
Posted Feb 22, 2026 - 13:42 UTC

Update

We are continuing to investigate this issue.
Posted Feb 22, 2026 - 09:06 UTC

Update

We are continuing to investigate this issue.
Posted Feb 22, 2026 - 06:06 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2026-02-22 04:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 22, 2026 - 04:37 UTC
This incident affected: External Connectivity (SMS - LATAM).