We are writing to inform you that we are observing stable performance towards Zain, Iraq.
Incident Start Time: 2021-12-21 08:04 UTC Incident End Time: 2021-12-22 02:50 UTC
We will mark this incident as resolved.
We appreciate your patience and apologize for any inconvenience experienced during this incident. Please contact support@sinch.com should you require further information or assistance.
Posted Dec 22, 2021 - 07:43 UTC
Update
We are continuing to investigate this issue.
Posted Dec 21, 2021 - 08:38 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Zain - Iraq. We are working with the operator to resolve the issue.
Incident Start Time: 2021-12-21 08:04 UTC
Impact: Clients may observe delayed or failed MTs towards Zain - Iraq.
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Dec 21, 2021 - 08:34 UTC
This incident affected: External Connectivity (SMS - APAC).