Delivery Issue Ireland - Eir Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-16 17:04 UTC
Incident End Time: 2023-04-18 07:07 UTC

Posted Apr 18, 2023 - 17:53 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 18, 2023 - 05:36 UTC

Update

We are continuing to work on a fix for this issue.

Posted Apr 18, 2023 - 01:34 UTC

Identified

The carrier has confirmed a degradation on their end, and they are working on resolving the issue.

Eir Telecom has scheduled a maintenance.
Start Time: 2023-04-17 23:00 UTC
Estimated End Time: 2023-04-18 05:00 UTC

As soon as we have any updates, they will be shared accordingly.

Posted Apr 17, 2023 - 18:24 UTC

Update

We are continuing to investigate this issue.

Posted Apr 17, 2023 - 13:12 UTC

Update

We are continuing to investigate this issue.

Posted Apr 17, 2023 - 11:07 UTC

Investigating

We are currently observing delivery issues towards Ireland - Eir Telecom.

Incident Start Time: 2023-04-16 17:04 UTC

Impact: Delayed MT's/MO's, Missing/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 17, 2023 - 09:13 UTC

This incident affected: External Connectivity (SMS - EMEA).