Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-01-15 03:23 UTC
Incident End Time: 2026-01-15 03:47 UTC
Posted Jan 15, 2026 - 05:05 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2026-01-15 03:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jan 15, 2026 - 03:51 UTC
This incident affected: External Connectivity (SMS - LATAM).