DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages || TT# MNOC-47939
Incident Report for Sinch
MM7 queues cleared and incident has been resolved.
Posted May 20, 2023 - 06:00 UTC
A fix has been implemented and we are monitoring the results.
Posted May 20, 2023 - 04:59 UTC
Ticket Number :: MNOC-47939
Services:: DI MMS 365 - MM7

Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 19 May 2023 15:45 GMT

If you have any questions or concerns, please email essupport.digitalinterconnect@sinch.com.
Posted May 19, 2023 - 17:17 UTC
This incident affected: Sinch DI Services (MM4 (MMS 365)).