DI EMail 365 services | TLS certificate renewal | PCR Number # PCRSDI-10323
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Feb 18, 2023 - 18:30 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Feb 18, 2023 - 18:01 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 09, 2023 - 11:03 UTC
Update
We will be undergoing scheduled maintenance during this time.
Posted Feb 08, 2023 - 12:51 UTC
Scheduled
Service : DI E-Mail 365

Start Date and Time: 18-Feb-23 at 18:00 GMT
End Date and Time : 18-Feb-23 at 18:30 GMT

Description:
The TLS certificate issued to the “email.sdi.sinch.com” domain will expire on the 8th of March ‘23.

We will be deploying a renewed certificate for this domain, on the 18th of Feb ’23 at 18:00 GMT. The renewed certificate can be downloaded from the link given below and is valid from the 8th of Feb ‘23 to the 8th of Mar ‘24.

https://community.sinch.com/t5/SMS-365-enterprise-service/NEW-TLS-Certificate-For-Sinch-Customers-who-access-Email365/ta-p/10992

Action required:
Customers who use the Email365 service and connect using the URL - https://eu.email.sdi.sinch.com/email/ are advised to add the renewed TLS certificate into their certificate stores on or before the 18th of Feb ’23 18:00 GMT.

Impact:
Client applications connecting to the services listed above via TLS secured ports will fail if renewed TLS certificate is not added to their certificate store or they do not auto-accept new certificates.

If you have any questions or concerns, please contact your Account Manager, or send an email to essupport.digitalinterconnect@sinch.com.
Posted Jan 19, 2023 - 10:56 UTC
This scheduled maintenance affected: Sinch DI Services (E-mail 365).