Delivery Issue BR - Claro

Incident Report for Sinch

Resolved

This incident has now been resolved.

Incident Start Time: 2023-05-10 12:57 UTC
Incident End Time: 2023-05-10 23:57 UTC
Posted May 11, 2023 - 06:09 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2023 - 18:06 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2023 - 18:05 UTC

Update

We are continuing to investigate this issue.
Posted May 10, 2023 - 15:44 UTC

Investigating

We are currently observing delivery issues towards BR - Claro.

Incident Start Time: 2023-05-10 12:57 UTC
Impact: Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted May 10, 2023 - 14:29 UTC
This incident affected: External Connectivity (SMS - LATAM).