We are writing to inform you that queues are still processing at the moment, We are actively monitoring the status and update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted May 13, 2023 - 03:06 UTC
Update
We are continuing to monitor for any further issues.
Posted May 12, 2023 - 00:48 UTC
Update
Dear Client,
We are writing to inform you that queues are still processing at the moment, We are actively monitoring the status and update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted May 11, 2023 - 12:06 UTC
Monitoring
Dear Client,
We are writing to inform you that queues are still processing at the moment, We are actively monitoring the status and update on further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to operatorservices.noc@sinch.com
Posted May 11, 2023 - 04:46 UTC
Update
We are continuing to work on a fix for this issue.
Posted May 10, 2023 - 17:52 UTC
Update
Dear Client,
The MM7 queues built within our platform are the result of heavy traffic and gradually reducing.
We will continue to monitor the status and update you on further improvements.
Posted May 10, 2023 - 12:58 UTC
Identified
Dear Client,
The MM7 queues built within our platform are the result of heavy traffic. We will continue to monitor the status and update you on further improvements.
Posted May 08, 2023 - 19:22 UTC
Investigating
Ticket Number :: MNOC-47733 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : Mon May 08 17:26 GMT 2023