PSTN Performance Degradation - Brazil
Incident Report for Sinch
Resolved
Dear Client,

We are writing to inform you that this incident is now resolved.

Incident start time: 2021-12-31 01:00 UTC
Incident end time: 2021-12-31 03:00 UTC

If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com.
Posted Dec 31, 2021 - 05:51 UTC
Monitoring
Dear Client,

We are currently observing stable performance for PSTN towards Brazil.
We will keep monitoring to ensure that the traffic remains stable.

Incident start time: 2021-12-31 01:00 UTC
Incident end time: 2021-12-31 03 UTC

If you have any further questions or concerns, please do not hesitate to reach out to support@sinch.com
Posted Dec 31, 2021 - 03:30 UTC
Investigating
Dear Client,

We are writing to inform you that we are currently observing performance degradation for our PSTN service towards Brazil.

Incident start time: 2021-12-31 01:00 UTC
Incident stop time: TBA

We appreciate your patience and apologize for any inconvenience experienced while this is being worked on.

Please contact support@sinch.com should you require further information or assistance.
Posted Dec 31, 2021 - 01:42 UTC
This incident affected: Voice (Phone Calling (PSTN)).