An unforeseen consequence of the change was that certain previously allowed TLS ciphers stopped working. Due to this a minor number of clients may have experienced issues connecting to EU1.
We are currently working on resolving this.
Please contact support@sinch.com should you have any issues connecting to our EU1 site. Please note that our redundant EU3 site is available.
Update:
Dear client,
This matter has now been resolved.
Should you still have issues connecting to EU1, do not hesitate to contact support@sinch.com
Posted Sep 21, 2022 - 07:46 UTC
Completed
The scheduled maintenance has been completed.
Posted Sep 21, 2022 - 04:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 21, 2022 - 03:00 UTC
Scheduled
Dear Client,
We have a scheduled maintenance for a load balancer migration in one of our EU sites. This will affect SMPP, HTTP and Lookup towards 34.248.94.53 and we expect 5 minutes of downtime.
Maintenance window: 21st of September 03:00 - 04:00 UTC.
In order to alleviate the problem we will move the following FQDNs to our secondary site during the maintenance window:
We appreciate your patience and apologize for any inconvenience during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.
Sincerely, Sinch
Posted Aug 29, 2022 - 07:55 UTC
This scheduled maintenance affected: Messaging API - EU (SMPP, HTTP) and Connectivity by region (SMS - EMEA).