Sinch Contact Pro Quarterly Maintenance - Americas

Scheduled for Apr 26, 01:00 UTC - Apr 27, 07:00 UTC

Scheduled

Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2026-4-26 (Sunday) 1 AM UTC
End time: 2026-4-27 (Monday) 7 AM UTC

Contact Pro version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenance window.

What´s new documentation regarding the upcoming 26Q2 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team

Posted Apr 17, 2026 - 05:16 UTC

This scheduled maintenance affects: Contact Pro (Contact Pro - NA (North America)).