Delivery Issue Sierra Leone - Africell Sierra Leone

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-05-06 17:03 UTC.
Incident End Time: 2024-05-12 22:10 UTC.

Posted May 13, 2024 - 21:18 UTC

Update

We are continuing to investigate this issue.

Posted May 12, 2024 - 19:41 UTC

Update

We are continuing to investigate this issue.

Posted May 11, 2024 - 19:14 UTC

Update

We are continuing to investigate this issue.

Posted May 10, 2024 - 18:00 UTC

Update

We are continuing to investigate this issue.

Posted May 09, 2024 - 17:01 UTC

Update

We are continuing to investigate this issue.

Posted May 08, 2024 - 15:01 UTC

Update

We are continuing to investigate this issue.

Posted May 08, 2024 - 04:08 UTC

Update

We are continuing to investigate this issue.

Posted May 07, 2024 - 23:05 UTC

Update

We are continuing to investigate this issue.

Posted May 07, 2024 - 19:02 UTC

Investigating

We are currently observing delivery issues towards Sierra Leone - Africell Sierra Leone.

Incident Start Time: 2024-05-06 17:03 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.

Posted May 07, 2024 - 16:50 UTC

This incident affected: External Connectivity (SMS - EMEA).