The operator has successfully resolved this incident.
Incident Start Time: 2020-07-13 07:30 UTC Incident End Time: 2020-07-13 09:24 UTC
Posted Jul 13, 2020 - 09:46 UTC
Identified
Dear Clients,
The operator has confirmed that they are having an issue on their SMSCs, affecting traffic towards the Telenor-SE network. We are continuously following up with the operator while they work to resolve this matter as soon as possible.
Posted Jul 13, 2020 - 08:59 UTC
Investigating
Dear Clients
We are writing to inform you that we are currently observing delivery issues towards the Telenor SE network in Sweden. We are working with the operator to solve this issue.
Incident Start Time: 2020-07-13 07:30 UTC
Impact: Clients may observe delayed or failed MTs towards Telenor SE.
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 13, 2020 - 08:29 UTC
This incident affected: External Connectivity (SMS - EMEA).