Delivery Issue Philippines - Globe Telecom

Incident Report for Sinch

Resolved

We are writing to inform that we are observing stable performance toward the destination.

The incident is considered resolved.

Incident Start Time: 2023-03-17 01:59 UTC
Incident End Time: 2023-03-17 16:40 UTC

Posted Mar 17, 2023 - 19:06 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.

Posted Mar 17, 2023 - 14:17 UTC

Update

We are continuing to investigate this issue.

Posted Mar 17, 2023 - 11:57 UTC

Investigating

We are currently observing delivery issues towards Philippines - Globe Telecom.

Incident Start Time: 2023-03-17 01:59 UTC
Impact: Delayed MT's and delayed MO's.

We will update as soon as we have more information.

Posted Mar 17, 2023 - 10:52 UTC

This incident affected: External Connectivity (SMS - APAC).