We are writing to inform you that the delivery issue towards Jazz Pakistan has been resolved.
Incident Start Time: 2021-08-17 13:27 UTC Incident Restoration Time: 2021-08-17 14:56 UTC Incident End Time: 2021-08-17 16:30 UTC
We sincerely apologize for any inconvenience caused during this incident.
Please, contact support@sinch.com should you require further information or assistance.
Posted Aug 17, 2021 - 16:38 UTC
Monitoring
Dear Client,
We are writing to inform you that we are able to observe normalized traffic patterns towards the Jazz Pakistan. We will keep monitoring to ensure that the traffic remains stable.
Incident Start Time: 2021-08-17 13:27 UTC Incident Restoration Time: 2021-08-17 14:56 UTC Incident End Time: TBA
If you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Aug 17, 2021 - 15:22 UTC
Update
We are continuing to investigate this issue.
Posted Aug 17, 2021 - 14:46 UTC
Update
We are continuing to investigate this issue.
Posted Aug 17, 2021 - 13:51 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently observing delivery issues towards Jazz - Pakistan. We are working with the operator to resolve the issue.
Incident Start Time: 2021-08-17 13:27 UTC Incident End Time: TBA
Impact: Clients may observe delayed or failed MTs towards Jazz - Pakistan.
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Aug 17, 2021 - 13:49 UTC
This incident affected: External Connectivity (SMS - APAC).