Sinch Elastic SIP Trunking - Incident

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident start time: 2025-01-08 22:05 UTC
Incident end time: 2025-01-08 22:55 UTC

Posted Jan 09, 2025 - 01:57 UTC

Update

We are continuing to investigate this issue.

Posted Jan 08, 2025 - 22:58 UTC

Investigating

Sinch is currently investigating reports of call completion issues on the Elastic SIP Trunking Platform. Internal teams are actively engaged to resolve the issue. Updates will be provided as soon as possible.

We appreciate your patience and apologize for any inconvenience.

Posted Jan 08, 2025 - 22:44 UTC

This incident affected: Elastic SIP Trunking (API, Inbound Calling, Outbound Calling, International Calling, 9-1-1 / Emergency Services).