Delivery Issue Brazil - Claro

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-05-15 12:00 UTC
Incident Start Time: 2025-05-15 16:27 UTC
Posted May 15, 2025 - 19:34 UTC

Update

We are continuing to investigate this issue.
Posted May 15, 2025 - 17:15 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro

Incident Start Time: 2025-05-15 12:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted May 15, 2025 - 14:05 UTC
This incident affected: External Connectivity (SMS - LATAM).