Delivery Issue Nicaragua - Tigo

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-12-11 03:11 UTC

Incident End Time: 2024-12-11 19:47 UTC

Posted Dec 12, 2024 - 01:10 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2024 - 16:01 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2024 - 09:05 UTC

Update

We are continuing to investigate this issue.

Posted Dec 11, 2024 - 05:04 UTC

Investigating

We are currently observing delivery issues in Nicaragua - Tigo.

Incident Start Time: 2024-12-11 03:11 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Dec 11, 2024 - 03:27 UTC

This incident affected: External Connectivity (SMS - LATAM).