Delivery Issue - Mali - Malitel

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-08-28 10:13 UTC
Incident End Time: 2024-08-29 02:50 UTC
Posted Aug 30, 2024 - 06:35 UTC

Update

We are continuing to monitor for any further issues.
Posted Aug 29, 2024 - 05:10 UTC

Monitoring

The service has been restored and we are actively monitoring the performance.
Posted Aug 28, 2024 - 20:49 UTC

Update

We are continuing to investigate this issue.
Posted Aug 28, 2024 - 15:07 UTC

Update

We are continuing to investigate this issue.
Posted Aug 28, 2024 - 12:16 UTC

Investigating

We are currently observing delivery issues towards Malitel - ML.

Incident Start Time: 2024-08-28 10:13 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Aug 28, 2024 - 10:54 UTC
This incident affected: External Connectivity (SMS - EMEA).