Investigating an ISP related alert

Incident Report for Sinch

Resolved

This incident has been completely resolved.

Posted May 05, 2020 - 10:16 UTC

Monitoring

The alert has cleared and further investigation shows no impact on any service as a result of the alert.
We will continue to keep this under close monitoring for now.

Posted May 05, 2020 - 08:05 UTC

Investigating

We are investigating an internet connectivity related alert.
Sinch engineers are working to determine possible impact.
Further information will be provided as and when it becomes available.

Posted May 05, 2020 - 07:30 UTC

This incident affected: Messaging APIs (SMPP - US, SMPP - EU, SMPP - AU, SMPP - CA, HTTP - US, HTTP - EU, HTTP - AU, HTTP - CA, REST - US, REST - EU, REST - AU, MMS - US, RCS - US).