Delivery Issue Sierra Leone - Africell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-06-25 00:01 UTC
Incident End Time: 2024-07-01 05:25 UTC

Posted Jul 02, 2024 - 07:13 UTC

Monitoring

We can see Africell Sierra Leone is now returning delivery receipts and we are monitoring this.

Posted Jul 01, 2024 - 06:14 UTC

Update

We are continuing to investigate this issue.

Posted Jun 30, 2024 - 05:02 UTC

Update

We are continuing to investigate this issue.

Posted Jun 29, 2024 - 04:07 UTC

Update

We are continuing to investigate this issue.

Posted Jun 28, 2024 - 03:53 UTC

Update

We are continuing to investigate this issue.

Posted Jun 27, 2024 - 02:10 UTC

Update

We are continuing to investigate this issue.

Posted Jun 26, 2024 - 17:04 UTC

Update

We are continuing to investigate this issue.

Posted Jun 26, 2024 - 11:02 UTC

Update

We are continuing to investigate this issue.

Posted Jun 26, 2024 - 08:02 UTC

Investigating

We are currently observing delivery issues in Sierra Leone - Africell.

Incident Start Time: 2024-06-25 00:01 UTC.

Impact: Missing delivery receipts/Late delivery receipts.

We will update as soon as we have more information.

Posted Jun 26, 2024 - 06:54 UTC

This incident affected: External Connectivity (SMS - EMEA).