We are writing to inform you that connectivity issue has been resolved from partner end. The traffic is processing fine now. No further issue observed, Hence we consider this issue as resolved.
Incident Start Date & Time (GMT) : 25-Oct-2022 09:30 Hrs. Incident End Date & Time (GMT) : 25-Oct-2022 15:00 Hrs.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to support@sinch.com
Posted Oct 25, 2022 - 15:17 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description ::
• Sinch DI Monitoring NOC is currently observing connectivity issue with ClearSky(Getlisa) in United States. • Our customers may observe potential delay in delivery of traffic bound towards the same. • Sinch DI Support team is currently working on high priority to resolve this issue. • Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Queue at carrier end Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Not impacted Message Manager: : Not impacted Extranet : Not impacted
Incident Start Date & Time (GMT) : 25-Oct-2022 09:30 Hrs.