Operator Notification - Sprint US

Incident Report for Sinch

Resolved

Dear Client,



We are writing to retroactively inform you that we have again experienced delivery issues towards Sprint US

Impact: Clients may have experienced delayed shortcode traffic from & towards Sprint US.

Incident start time: 2020-07-26 01:33 UTC

Incident restoration time: 2020-07-26 02:23 UTC
Incident stop time: 2020-07-26 04:27 UTC



We appreciated your patience and apologize for any inconvenience experienced while we worked with the operator to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.
Posted Jul 26, 2020 - 04:33 UTC

Monitoring

Dear Client,



We are writing to retroactively inform you that we have again experienced delivery issues towards Sprint US

Impact: Clients may have experienced delayed shortcode traffic from & towards Sprint US.

Incident start time: 2020-07-26 01:33 UTC

Incident restoration time: 2020-07-26 02:23 UTC
Incident stop time: TBA



We appreciated your patience and apologize for any inconvenience experienced while we worked with the operator to resolve this issue.

Please contact support@sinch.com should you require further information or assistance.
Posted Jul 26, 2020 - 02:53 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).