DI SMS 365 | Enterprise Messaging | Delay in delivery of DR from AT&T Mobility in United States | MNOC-35429

Incident Report for Sinch

Resolved

This incident is resolved. We will continue to monitor the traffic.

Impact ::
Mobile Terminating (MT) Traffic: Not impacted
Mobile Originated (MO) Traffic: Not impacted
DR Notification : Not impacted
Message Manager: : Not impacted
Extranet : Not impacted

Incident Start Date & Time (GMT) : 03 Dec 2021 22:40 Hrs.
Incident End Date & Time (GMT) : 04 Dec 2021 04:30 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Dec 04, 2021 - 05:07 UTC

Investigating

Ticket Number :: MNOC-35429
Services:: DI SMS 365

Description ::

• Sinch DI Monitoring NOC is currently observing delivery issue with AT&T Mobility in United States.
• Some of our customers may observe potential delay in delivery of DR traffic bound towards the same.
• Sinch DI Support team is currently working on high priority to resolve this issue.
• Sinch DI Monitoring NOC will continue to follow-up and update you on the progress made.

Impact ::

Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Potential Delay in delivery
Message Manager: : Not Impacted
Extranet : Not Impacted

Incident Start Date & Time (GMT) : 03 Dec 2021 22:40 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Dec 03, 2021 - 23:24 UTC