DI SMS 365 (iSMS) | Operator Services | 3rd party Network Maintenance | Ref Number# NA
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Jul 08, 2024 - 11:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jul 08, 2024 - 04:00 UTC
Scheduled
3rd Party Maintenance

Services :: DI SMS 365 (iSMS)
Ref Number :: NA

Start Date and Time (GMT):: 8th July 2024 04:00 Hrs.
End Date and Time (GMT) :: 8th July 2024 11:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential delays & Time outs are expected.
Mobile Originated (MO) Traffic: No Impact.
DR Notification: No Impact.

Description:
We would like to notify you that a planned maintenance work has been scheduled by one of our third-party DIP providers. Partner engineers will upgrade the VPN hardware on their network environment during the maintenance window.

As a result, the partner environment is intermittently available, which could have an effect on our ISMS clients and cause MT traffic delays and timeouts towards the following target destination countries:

United Kingdom (UK),
Isle Of Man,
Kenya,
Taiwan,
Dominican Republic.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Jun 25, 2024 - 20:56 UTC
This scheduled maintenance affected: Sinch DI Services (International SMS 365).