We observe messages are getting delivered successfully and MT,MO,DLR traffic is successful towards one of the operator in United States. The issue has been resolved.
Incident Start Date & Time (GMT) : 13 Sep 2022 22:30Hrs. Incident End Date & Time (GMT) : 14 Sep 2022 09:30Hrs.
Our Support team is working on priority to resolve this incident. We will update on further improvements.
Posted Sep 14, 2022 - 08:54 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: Currently, we are observing delay in delivery from one of the operator in United States. Some of our customers may observe delay in MT,MO,DLR traffic towards one of the operator in United States. We are working with our partner regarding this at high priority, and will update on any further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 13 Sep 2022 22:30Hrs.