Sinch Post-Incident Notification - US Sites Degradation

Incident Report for Sinch

Resolved

We are retroactively informing you of an incident that affected our US1, US3 and US7 sites.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

Incident Start Time: 2025-10-07 16:01 UTC
Incident End Time: 2025-10-07 16:45 UTC
Posted Oct 07, 2025 - 18:13 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free, SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).