Delivery issues United States - Verizon Wireless

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-11-24 16:00 UTC
Incident End Time: 2025-11-24 23:27 UTC
Posted Nov 24, 2025 - 23:33 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Nov 24, 2025 - 22:24 UTC

Investigating

We are currently observing delivery issues in United States - Verizon Wireless.

Incident Start Time: 2025-11-24 16:00 UTC
Impact SMS and MMS: Clients may experience delayed or failed Short Code and 10DLC MT/MO traffic towards Verizon-US
Posted Nov 24, 2025 - 20:11 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC).
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