Delivery Issue Canada

Incident Report for Sinch

Resolved

This incident has now been resolved.

Incident Start Time: 2023-11-01 13:07 UTC
Incident End Time: 2023-11-02 00:55 UTC
Posted Nov 02, 2023 - 03:52 UTC

Update

We are continuing to investigate this issue.
Posted Nov 01, 2023 - 20:14 UTC

Update

We are continuing to investigate this issue.
Posted Nov 01, 2023 - 17:06 UTC

Investigating

We are currently observing delivery issues towards Canada.

Incident Start Time: 2023-11-01 13:07 UTC
Impact: Failed MT's/Delayed MT's/Delayed MO's/Late delivery receipts

We will update as soon as we have more information.
Posted Nov 01, 2023 - 15:30 UTC
This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free).