ReachAPI - Service Degradation

Incident Report for Sinch

Resolved

This incident has been resolved.

Start Time: 2019-12-18 16:08 UTC
End Time: 2019-12-18 19:50 UTC

Impact: Messages sent from Reach API may have been delayed or failed.
Posted Dec 18, 2019 - 20:35 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 18, 2019 - 18:14 UTC

Investigating

We are currently observing issues with our REACH API.

Impact: Messages sent from Reach API will be delayed or failed.

We are working on resolving this issue and will provide further updates
Posted Dec 18, 2019 - 17:42 UTC