Enterprise Messaging | System Maintenance | PCR Number #PSD-9680

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted May 25, 2022 - 10:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted May 25, 2022 - 06:00 UTC

Update

We will be undergoing scheduled maintenance during this time.

Posted May 24, 2022 - 11:51 UTC

Scheduled

Dear Client,

We will be performing a ticket system maintenance.

Affected system: https://jira.digitalinterconnect.com/servicedesk/customer/portal/

After the upgrade, the URL will be changed to https://tickets.sinch.com and portal users will be required to reset their passwords.

Start time: 2022-05-25 6:00 UTC
Stop time: 2022-05-25 12:00 UTC

Impact: Ticket portal may be unavailable during the maintenance.

Emails to essupport.digitalinterconnect@sinch.com may be delayed.

Please call the support number in case of a high priority issue during the maintenance window

Posted May 24, 2022 - 11:50 UTC