We are writing to inform you that Sprint US has resolved this issue.
Incident Start Time: 2020-07-20 10:20 UTC Incident End Time : 2020-07-20 13:50 UTC
Impact: Clients may have observed delayed or failed MTs/DRs towards Sprint US
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 20, 2020 - 15:12 UTC
Investigating
Dear Clients
We are writing to inform you that we are currently observing delivery issues for a small portion of the traffic towards the Sprint network in the US. We are working with the operator to solve this issue.
Incident Start Time: 2020-07-20 10:20 UTC
Impact: Clients may observe delayed or failed MTs/DRs towards Sprint US
We appreciate your patience and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Jul 20, 2020 - 12:34 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free).