Delivery Issue Mexico - Izzy

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-20 11:39 UTC

Incident Start Time: 2025-07-20 15:01 UTC
Posted Jul 20, 2025 - 15:33 UTC

Investigating

We are currently observing delivery issues towards Mexico - Izzy.


Incident Start Time: 2025-07-20 11:39UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 20, 2025 - 14:26 UTC
This incident affected: External Connectivity (SMS - LATAM).