Service Degradation - Number provisioning towards US/CA

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-12-15 13:39 UTC
Incident End Time: 2025-12-15 20:27 UTC

Posted Dec 16, 2025 - 22:54 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 16, 2025 - 19:58 UTC

Investigating

We are currently experiencing a degradation affecting Number provisioning towards US/CA.

Impact: Clients may experience failures with number provisioning.

Incident Start Time: 13:39 UTC

Posted Dec 16, 2025 - 18:43 UTC

This incident affected: Dashboard.sinch.com (Numbers Administration).